1. SHIPPING & DELIVERY POLICY
We deliver to customers across the world. No matter where you live, our goal is to offer you the best shipping options.
Delivery within Ireland may take up to 2-3 working days with €4.99 delivery charge.
Delivery to Europe may take between 3 – 5 working days with a €15.00 delivery charge.
Delivery to the United Kingdom may take between 1 – 2 working days with a £3.00 delivery charge.
Free shipping is applicable to orders over €40 within the Republic of Ireland and the UK.
Delivery to the Rest of the world may take between 5 – 7 working days with a €30.00 delivery charge.
For free shipping for international shipping, please email info@fibcosmetics.com.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
3. MODE OF PAYMENTS
We accept Credit Card payment and PayPal payment. All Credit Card transactions are processed by Stripe. An email notification will be sent out to you confirming your order. Order cancellation should be done by emailing info@fibcosmetics.com as soon as possible.
Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.